The general terms and conditions of sales presented herein are concluded between the Stradale company with a capital of 24 000 euros and which is located at Villeneuve d'Ascq, 11 rue de l'Eglise and registered in the register of commercce and companies of Lille under the number 507 756 369 Stradale and every physical or moral person wishing to make a purchase through the Stradale website called the buyer.

  • Objects :


The general terms and conditions of sales tend to define the contractual relations between Stradale and the buyer and the conditions applicable to every purhcase made on the Stradale website, the byuer being a professionel or a consumer. The acquisition of a good or a service through this site implies that the buyers accepts the present sales conditions without reserve. These sales conditions prevail other any general or particular conditions not expressively agreed by Stradale. Stradale keeps the right to modify its sales condition at any moment. In that case, the applicable conditions will be the one that apply on the day of the order. 

  • Description of merchandise and provision of services :


The products and services offered are the ones that appear in the brochure published on Stradale's website. These products and services are offered within the limit of available product stock. Every product is accompanied with a description set out by the supplier. For some of them, carrying the DF mention, the buyer can have access to the supplier's documentation. The pictures ont the brochure are the most reliable as posible but cannot garanty a perfect ressemblance with the offered product, notably concerning colors.

  • Rates :


The prices on the brochure are all including the VAT of the day and in euro. Any change of the VAT will be echoed onthe prices of products or services.

Stradale keeps the right to modify its prices at anytime, being however understood that the prices listed on the brochure the day of the order will be the only applicable one to the buyer.The listed prices contain (or do not contain) a processing fee, a transportation and delivery fee in the proposed geographic areas that you will find below.

  • Geographic areas :


The on-line sale of the products and services listed on the website is restricted to France or the European Community and for deliveries in these geographical areas.

  • Orders :


The buyer, who wishes to buy a product or a service, must :
1 - Fill the identification form on which he will write all his  contact details or his client number if he has one.
2 - Fill the on-line purchase orderwhile giving all the chosen products and/or services references.
3 - Validate his purchase after checking it.
4 - Make payment as provided
5 - Confirm his order and payment.

The confirmation of order involves acceptance of these conditions of sale, the recognition to have completed its knowledge and the renunciation to take advantage of its own conditions of purchase or of any other conditions. The collected datas in their entirety and the stored confirmation consist of a proof of the business transaction.

The confirmation is worth a signature and implies the agreement to the business transaction made. The seller will send confirmation of the recorded order by electronic mail. 

  • Retraction :


The buyers, not professional or physical persons, benefit from a legal delay of retraction of fifteen days  as from the delivery of the order to return of the product  for exchange or repayment without penalty except for the expenses of return. At the beginning of the Christmas periode, you can order at the begining of December and exchange at the beginning of January if needed.

  • Terms of payment :


Price is fixed during order processing. Payments will be made by credit card or Paypal.

Credit card payments :
Such payment shall be made through CIC secure system which uses SSL (Secure Socket Layer) protocol in such a way that the information transmitted will be encrypted and no third-party will be able to intercept this during transmission through the network.

Payments by PayPal :
The buyer will have to fill in his informations (usernames and password) in order to validate the transaction via the Pay Pal website.The buyer's bank account will be debited from the amount of the purchase of products or services sent or downloaded before the shipping of products or the realisation of services.Upon the buyer's request, he will be sent a VAT invoice.

  • Deliveries :


Deliveries are made at the adress specified on the order form which can only be in the agreed geagraphic areas. The risks are the responsibility of the purchaser as from the moment when the products left the buildings of Stradale. In the event of any damage during transportation, complaints should be made to the delivery company in a delay of three days after the delivery. Delivery times are only given as a rough guide and depend of the effective availability at the suppliers', if these are over forty five days hence the day of the purchase, the sales contract can be  cancelled and the buyer refunded.

  • Exchange :

All the complaints, requests for exchange or refunding must be carried out by post with the address below within 15 days.


The return costs in case of exchange are the responsibility of the customer. Stradale will cover the return shipping costs for a standard exchange. The products are to be returned to the following address:

Stradale - Maison du Coworking
9A Allée de la laiterie
59650 - Villeneuve d'Ascq

The returned items must be in good condition and returned in their original packaging, and placed in a package; they must bear no trace of use, and be accompanied by any accessories. Sale products are not refunded.


  • Warranty :


All products sold by the vendor are covered by the legal guarantee as stipulated in articles 1641 and following of the French Civil Code. In case of non compliance of product sold, it can be returned to the vendor who will take over, refund or exchange. 

  • Responsability :


The salesman, in the process of on-line sale, is held only by a best effort undertaking; his responsibility cannot be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, service breaks, or any other unintended problems. 

  • Intellectual property :


All elements on the Stradale website are owned intellectual and exclusive of Stradale.No one is authorised to reproduce, to exploit, to rerun, or to use, even partially, the elements of the website whether software, visual or audio.

  • Settlement of disputes :


You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction and to French laws and rules. In the event of litigation, reponsabilyt is allocated to the courts of competent jurisdiction of Paris, notwithstanding concurrent defenders or third party complaint.