SECURE PAYMENT:

 

Stradale pays particular attention to transaction security and offers two simple and risk-free payment solutions:

  • Credit Card :

You can pay for your purchases with a Credit Card, Visa, MasterCard or American Express.
The 3D SECURE system of our banking institution CIC reinforces the security of transactions on the Internet. No banking information concerning you transits via the STRADALE site.

  • Paypal :

You can also pay for your purchases with Paypal.
The PayPal solution is both simple and fast, allowing you to pay online without sharing your banking information.


SHIPPING:


Orders are shipped by Stradale from our warehouse located in Villeneuve d'Ascq (North of France).


The average shipping time varies between 24 and 48 hours when the ordered products are in stock. In the specific case of products on order or out of stock, the shipping time is specified on the page of the article.

In order to save you time, some orders can be shipped directly by the brand. In this case, if your order contains several articles, you may receive several parcels.

 

DELIVERY:

Stradale delivers in France and in more than 50 countries in Europe and the world. Deliveries are handled by the Colissimo service of La Poste.

To receive your order as quickly as possible, we recommend you to have your orders delivered to an address where you are present at daytime hours (your place of work for example), or to make sure that someone can receive the package for you.


Delivery cost

 

RETURN:


An item you ordered is not the right size or does not meet your expectations? No worries, you have 14 days following its reception.

Here is the procedure to return one or more items:

  • Contact customer service specifying the reason for return.

  • After validation of the customer service you can return the parcel to the following address:


STRADALE
Maison du Coworking
9A Allée de la laiterie
59650 Villeneuve d'Ascq
France

 

Once the product has been received and verified, we will replace or refund the item(s). The return costs are at your own charge. The forwarding of the item(s) is offered by STRADALE.


The returned items must be in good condition and returned in their original packaging, and placed in a package; they must bear no trace of use, and be accompanied by any accessories. Sale products are not refunded.